Privacy Policy
Your privacy matters to us
Hooked On Adventures, LLC
Last Updated: July 29, 2025
At Hooked On Adventures, LLC, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, book our services, or participate in our Amazon fishing tours.
1. Information We Collect
We collect information you provide directly to us when you book our services, create an account, contact us, or participate in our tours. This information may include:
Personal Information
Name, address, phone number, email address, date of birth, passport information, emergency contact details, dietary restrictions, medical information relevant to travel, and payment information.
Travel Information
Trip preferences, accommodation requirements, fishing experience level, equipment preferences (right/left handed, bait-casting/spinning), and special requests.
Automatically Collected Information
When you visit our website, we may automatically collect certain information including IP address, browser type, operating system, referring URLs, pages viewed, and time spent on our site.
Photos and Media
During your trip, we may take photographs and videos of guests participating in activities. We may also receive photos and media that you or other guests share with us.
2. How We Use Your Information
We use the information we collect for various purposes, including:
Service Provision
To process your booking, arrange travel accommodations, coordinate with guides and vessel crews, ensure your safety and comfort during the trip, and provide customer support.
Communication
To send you trip confirmations, pre-trip information, updates about your reservation, respond to your inquiries, and provide important travel notices.
Marketing and Promotion
With your consent, to send you promotional materials about our services, special offers, and fishing trip updates. You may opt out of marketing communications at any time.
Legal and Safety Requirements
To comply with applicable laws and regulations, respond to legal requests, protect our rights and property, and ensure the safety of our guests and staff.
Business Operations
To improve our services, analyze website usage, develop new offerings, and maintain business records.
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
Service Providers
We may share information with trusted third-party service providers who assist us in operating our business, including vessel operators, guides, hotels, airlines, ground transportation providers, and payment processors.
Legal Requirements
We may disclose information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
Business Transfers
In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of that transaction.
Emergency Situations
We may share information with emergency contacts or medical personnel if necessary for your health and safety during travel.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
Secure servers and encrypted data transmission for sensitive information, restricted access to personal information on a need-to-know basis, regular security assessments and updates to our systems, and secure storage and disposal of physical documents containing personal information.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
Access and Correction
You may request access to the personal information we hold about you and ask us to correct any inaccuracies.
Data Portability
You may request a copy of your personal information in a portable format.
Deletion
You may request deletion of your personal information, subject to certain legal and business requirements.
Marketing Opt-out
You may unsubscribe from marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.
Photo Usage
If you prefer not to have photos of you used for marketing purposes, please inform us before or during your trip.
7. International Data Transfers
Our fishing tours take place in Brazil, and we work with local service providers and partners in Brazil and other countries. Your personal information may be transferred to and processed in countries other than your country of residence.
When we transfer your information internationally, we take appropriate steps to ensure your information receives adequate protection, including implementing appropriate safeguards and ensuring our partners maintain adequate privacy protections.
8. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including:
Trip-related information: Retained for a minimum of 7 years for business and legal compliance purposes. Marketing information: Retained until you opt out or we no longer have a legitimate business need. Website usage data: Typically retained for 2-3 years for analytics purposes.
We will securely delete or anonymize your information when it is no longer needed, unless we are required to retain it for legal or regulatory purposes.
9. Children's Privacy
Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13 without parental consent.
If we learn that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information promptly. If you believe we may have collected information from a child under 13, please contact us immediately.
10. Third-Party Links and Services
Our website may contain links to third-party websites or integrate with third-party services (such as social media platforms, payment processors, or booking platforms). This Privacy Policy does not apply to these third-party services.
We encourage you to review the privacy policies of any third-party services you use. We are not responsible for the privacy practices of these third parties.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.
When we make material changes to this Privacy Policy, we will notify you by posting the updated policy on our website and updating the "Last Updated" date. We may also notify you through other communication channels, such as email, if required by law.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
12. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Privacy Contact Information
Hooked On Adventures, LLC
Privacy Officer
4309 N Safford, Fresno, CA 93755-5576 USA
Phone: 1-888-295-HOOK (4665)
Phone: (559) 250-1383
Email: privacy@hookedonadventures.com
General Email: info@hookedonadventures.com
Website: www.hookedonadventures.com
For privacy-related inquiries: Please allow up to 30 days for us to respond to your request. For urgent matters related to your current trip, please call our main number at +1 (559) 250-1383.
Your Data is Protected
We use industry-standard security measures to protect your personal information and never sell your data to third parties.
You Have Control
You can access, correct, or delete your personal information at any time by contacting us.
Transparent Communication
We only use your information for legitimate business purposes and will always notify you of any material changes to our practices.
International Standards
Our privacy practices meet international standards and comply with applicable data protection regulations.